Privacy & Safeguarding Policy

1. Information We Collect

We collect personal information voluntarily provided by individuals, couples, volunteers, and partners when interacting with our Foundation. This includes:

• Contact Data: Name, phone number, WhatsApp number, and email address.
• Support & Intake Details: Information submitted via counseling or educational support request forms detailing your relationship status, session preferences, or family circumstances.
• Volunteer & Partnership Data: Background details, professional skills, and organization information submitted via application forms.
• Donation Data: Transaction references and contact details for financial accounting and transparency.

3. Child Protection & Safeguarding Policy

Our Educational Support Pillar serves children from broken and single-parent homes. We operate under a strict zero-tolerance policy regarding child abuse, exploitation, or neglect.

• Direct School Disbursements: Educational sponsorship funds are paid directly to verified primary and secondary school accounts in Delta State, not cash hand-outs.
• Child Dignity: We do not publish identifying photographs or full names of vulnerable children without informed parental/guardian consent.
• Staff & Volunteer Screening: All volunteers and mentors interacting with minors undergo thorough reference and background verification.

4. Safeguarding Exceptions to Confidentiality

Confidentiality may be broken only when required by law or professional ethical guidelines to prevent severe harm:

• Where there is evidence of imminent danger or risk of severe bodily harm to oneself or another person.
• Where child abuse, sexual abuse, or severe neglect of a minor is disclosed or suspected.
• Where compelled by a legally binding court order under Nigerian law.

5. How We Use Your Information

Your information is utilized solely to provide compassionate support services, coordinate counseling appointments, process academic sponsorships, respond to inquiries, and send occasional Foundation updates. We do not sell, trade, or rent your personal data to any commercial entities.

6. Data Storage & Security

We maintain secure digital database storage with encrypted transmission protocols (SSL/TLS) and strict access controls to prevent unauthorized access, alteration, or disclosure.